Privacy Policy

DriveRightData is a company registered in the United Kingdom, with its registered office at Ty Derw, Lime Tree Court, Cardiff Gate Business Park, Cardiff, CF23 8AB, UK.

General

DriveRightData are committed to protecting your privacy and the following explains how and for what purposes we use the information collected about you. If you have any queries or comments about the policy, our use of your personal information or wish to remove or alter your details our company may hold on you, please email us at DPO@driverightdata.com.

Relevant legislation

Along with our business and internal computer systems, this website is designed to comply with the following national and international legislation with regards to data protection and user privacy:

UK Data Protection Act 1988 (DPA)
EU Data Protection Directive 1995 (DPD)
EU General Data Protection Regulation 2018 (GDPR)

Australian Privacy Act 1988 (APA)

This site’s compliance with the above legislation, all of which are stringent in nature, means that this site is likely compliant with the data protection and user privacy legislation set out by many other countries and territories as well. If you are unsure about whether this site is compliant with your own country of residences’ specific data protection and user privacy legislation you should contact our data protection officer (details of whom can be found in section 9.0) for clarification.

Personal information that this website collects and why we collect it

This website collects and uses personal information for the following reasons:

3.1 Site visitation tracking
We only collect the information that we actually need. Some of that is information that you actively give us when you sign up for an account, register for an event, ask for customer support, or buy something from us. We store your name and contact information, but we don't store credit card numbers (except with your permission and in one of our secured payment gateways).

When you visit one of our websites or use our software, we automatically log some basic information like how you got to the site, where you navigated within it, and what features and settings you use. We use this information to improve our websites and services and to drive new product development.

Sometimes we receive information indirectly. If you ask about our products through an authentication service provider like LinkedIn or Google, they'll pass on your contact information to us. We'll use that information to complete the request that you made. If you engage with our brand on social media (for instance, liking, commenting, retweeting, mentioning, or following us), we'll have access to your interactions and profile information. We'll still have that information even if you later remove it from the social media site.

Like most websites, this site uses Google Analytics (GA) to track user interaction. We use this data to determine the number of people using our site, to better understand how they find and use our web pages and to see their journey through the website.

Although GA records data such as your geographical location, device, internet browser and operating system, none of this information personally identifies you to us. GA also records your computer’s IP address which could be used to personally identify you but Google do not grant us access to this. We consider Google to be a third-party data processor (see section 6.0 below).

GA makes use of cookies, details of which can be found on Google’s developer guides. FYI our website uses the analytics.js implementation of GA. Disabling cookies on your internet browser will stop GA from tracking any part of your visit to pages within this website.

We may collect your personal information (including, without limitation, your name, email address, phone number, and postal address) when you meet with us at Tradeshows, enquire about our services (vice versa) or we have established you as a key contact within the industry.

What we do with your information
We use your information to provide the services you've requested, create and maintain your accounts, and keep an eye out for unauthorized activity on your accounts. We also use it to communicate with you about the products you're currently using, your customer support requests, new products you may like, chances for you to give us feedback, and policy updates. We analyse the information we collect to understand user needs and to improve our websites and services.

We're required to have a legal basis for collecting and processing your information. In most cases, we either have your consent or need the information to provide the service you've requested from us. When that's not the case, we must demonstrate that we have another legal basis, such as our legitimate business interests.

You can decline certain kinds of information use either by not providing the information in the first place or by opting out later. You can also disable cookies to prevent your browser from giving us information, but if you do so, certain website features may not work properly. We completely disable third-party cookies from all DriveRightData websites and products.

We limit access to your personal information to our employees and contractors who have a legitimate need to use it. If we share your information with other parties (like developers, service providers, domain registrars, and reselling partners), they must have appropriate security measures and a valid reason for using your information, typically to serve you.

The European Economic Area (EEA) provides certain rights to data subjects (including access, rectification, erasure, restriction of processing, data portability, and the right to object and to complain). DriveRightData undertakes to provide you the same rights no matter where you choose to live.

We keep your personal information for as long as it is required for the purposes stated in this Privacy Policy. When we no longer have a legitimate need to process your information, we will delete, anonymize, or isolate your information, whichever is appropriate.

Third-party websites and social media widgets have their own separate privacy policies. Always check the relevant privacy policy before sharing personal information with third parties.

You can always contact us to: ask questions about our privacy practices, request a GDPR-compliant Data Processing Addendum, alert us if you believe we have collected personal data from a minor, or ask to have your personal information removed from our blogs or forums.

Email broadcasts

If you choose to join our email broadcasts, the email address that you submit to us will be forwarded to Zoho Campaigns who provide us with email marketing services. We consider Zoho to be a third-party data processor. The email address that you submit will not be stored within this website’s own database or in any of our internal computer systems.

Your email address will remain within our Zoho database for as long as we continue to use Zoho’s services for email marketing or until you specifically request removal from the list. You can do this by unsubscribing using the unsubscribe links contained in any email broadcasts that we send you or by requesting removal via email. When requesting removal via email, please send your email to us using the email account that is subscribed to the mailing list.

If you are under 16 years of age you MUST obtain parental consent before joining our email newsletter. While your email address remains within the Zoho database, you will receive periodic (approximately three times a year) newsletter-style emails from us.

Our Privacy Commitment

We have worried about customer and user privacy for many years, long before it became fashionable, politically correct, or legally binding to take such a position. We ask for only the least amount of information necessary, gathering only what we believe is essential for doing business, or for the specific transaction at hand. We let customers know the information we have on them and allow them to opt out of specific engagements.

The goal of this policy is to make explicit the information we gather on our customers and users, how we will use it, and how we will not. This policy is unfortunately longer than we would like, but we must unambiguously address all the relevant cases. We will try and keep the language simple and direct as much as possible.

How we store your personal information

As detailed in section 3.3 above, if you choose to join our newsletter your personal information will be forwarded to Zoho who provide us with email marketing services. We consider Zoho to be a third-party data processor (see section below). The email address that you submit will not be stored within this website’s own database or in any of our internal computer systems.

About this website’s server

This website is hosted by 1&1Ionos. 1&1Ionos takes the security of your digital experiences seriously. More information regarding server security can be downloaded here.

Our third-party data processors
We use a number of third parties to process personal data on our behalf. These third parties have been carefully chosen and all of them comply with the legislation set out previously.
Twitter (Privacy Policy
Google (Privacy policy)
Zoho (Privacy policy)
LinkedIn (Privacy Policy)

Facebook (Privacy Policy)

Security

We follow strict security procedures to ensure that your personal information is not at risk. Details are held in a secure protected system and is restricted to authorised DriveRightData employees.

Data breaches

We will report any unlawful data breach of this website’s database or the database(s) of any of our third-party data processors to any and all relevant persons and authorities within 72 hours of the breach if it is apparent that personal data stored in an identifiable manner has been stolen.

Data controller
The Responsible Body/Institution, as defined by the applicable data protection and privacy law for all language versions of this website, is:
DR Publishing Ltd, represented by director Richard Bailey

Ty Derw,
Lime Tree Court,
Cardiff Gate Business Park,
CARDIFF CF23 8AB
UNITED KINGDOM
email: DPO@driverightdata.com

Data protection officer
Please email us on dpo@driverightdata.com to receive this information.

Your Rights

You have the right to request an electronic copy of the data we hold on you, to rectify any of the personal data we hold against you and to request we remove your details from our system.

Changes to our Privacy Policy
We reserve the right, at our discretion, to update or revise this policy at any time. Changes to this policy will be published on our website www.driverightdata.com.