The Bosch Group is a leading global supplier of technology and services. The company employs approximately 420,000 associates worldwide and generated sales of 88.4 billion euros in 2022. The company strives for sustainable, safe and fascinating mobility and uses its expertise in sensors, software and services as well as its own IoT cloud to offer its connected consumers multiple solutions from a single source.
Bosch is constantly looking for partners who can support us in developing solutions that create a better day-to-day experience for our network of repair shops. Drive Right Data, our partner for vehicle data via license plate search, provides us with important information bringing efficiency in the reception and correct identification of vehicles.
We needed to create uniformity across our partners (Customers, Suppliers and Internal) in the way we handled tyre replacement across our pan-European fleet. Key to this was understanding the correct tyre for each vehicle.
The information needed to be broken down by brand, the correct safety and technical specification, tyre model, and tread pattern. With this, we would be able to understand, create and assert a standardised list of tyre brands and tread patterns, within an accurately priced framework of charges, which would enable the business to understand running costs more effectively in terms of tyre replacement, be able to apply the supplier rebates on a standardized way, produce more accurate reporting (to validate and collect bonuses, follow up the contract consumption and prepare the future tenders) and allow the business to anticipate expenditure, and efficiently control costs. DriveRightData were able to facilitate this.
Quality and accuracy of the master data was one of the most critical components to achieve our objectives, it was therefore essential to find a partner that could meet this high standard. Following our research from going into the market and speaking with potential suppliers, DriveRightData met all our requirements, and demonstrated that they were able to deliver a bespoke solution to meet our precise needs, they were reactive and efficient.
The solution is now in place and working very well, we are extremely happy with the LeasePlan, DriveRightData partnership.
DriverightData has allowed us to provide our customers with a seamless user experience for our digital touchpoints, providing a high degree of accuracy with registration-to-tyre-size search. Consumers rightly expect not to have to ‘jump through hoops’ to find what they need, and that’s what partners like DriverightData help us deliver.
We moved our data provision to DriveRightData in 2020 as they offer a far richer and more granular level of data than our previous provider. Not only that but DriveRightData have enabled us to expand our services into other European territories.
DriveRightData have been able to cope with our peaks in demand, in some cases 50% higher than average, but growing month on month.
We find the DriveRightData team are easy to work with and, importantly, very responsive to any support issues we raise. As a consequence, we can be more confident and can provide better service levels to our own customers.
Working with DriveRightData has enabled Silkmoth to provide a far superior service to its clients and helped it to attract and convert more prospective customers whilst playing a part in increasing our revenue.
DriveRightData and CDK Global both have a history of creating great customer experiences and bringing together our programming expertise and quality data allows us to deliver extraordinary innovation.
Senior Director of Technology
AMN Wheels products are manufactured in Asia and distributed across Canada. We need continuously updated fitments for the latest Vehicles in the Canadian Market and to ensure fitment mapping accuracy is as close to 100% as possible.
We chose DriveRightData for its responsive customer support and willingness to tailor fitment solutions, this allowed us to provide our clients with reliable fitment mappings of our products to the latest Canadian vehicles.
DriveRightData is an excellent fitment provider who strives to understand fitment needs before tailoring a solution that works.
Bringing together our expertise and DriveRightData’s quality data will allow us to deliver extraordinary innovation and deliver amazing customer service.
Using original equipment and replacement tyre data, DriveRightData developed a fitment guide designed to meet bespoke specifications for Goodyear products.
DriveRightData were approached by Dunlop to replace a legacy fitment database with an evolving, maintainable original equipment and replacement tyre database. After rationalising the tyre requirement and matching Dunlop original equipment to our vehicle classification, we defined rules for general replacement tyres. This completed data structure was then delivered to Dunlop’s web agency for user interface development and deployment. The database uses TyreFit to manage the OE and base vehicle characteristics to match with replacement tyres, this data is then updated regularly and delivered automatically to the web agency.
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